Casoo Casino Review

Dear Team, Two days again at 17:11 a Clock i chat with Stella from the Support to self exclude me because i have a gambling Problem. She confirmed the blocking is activ and i am not able to Play for one month. I have proofs for the confirmation. But the blocking was not working. I tryed yesterday several times to reach someonte in the chat, was no resprensentive was Available. Now the casino blaim on me i don’t contact them. In they terms is written I have to contact security team for self exclusion but in they responsible gaming terms is written the support. How the support can confirm a time out when they are not able to manage this. The casino don’t refund my balance at this time and even I inform them I am addicted they accept more deposits and don’t refund them. Don’t play there they aloud addicted person to play, the staff is lying and promise something but they are not able to decide this. Criminell!!!