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Spicy Spins Casino Review

Spicy Spins Casino Logo
6
Good
United States not accepted
Info
Country
United States not accepted
Languages
English,  Spanish,  German,  Russian,  Swedish,  Norwegian,  Finnish,  French,  Danish,  Italian
Currencies
USD,  EUR,  GBP,  AUD,  CAD,  ZAR
Game types
Slots,  Blackjack,  Roulette,  Video Poker,  Table Games,  Scratch Cards,  Keno,  Bingo,  Baccarat,  Craps
Live dealer
Established
May 01, 2019
Email
support@spicyspins.com
Phone
General: +357 2503-0456
Live chat
Yes
Jurisdiction (license)
Curacao
Certified by
GamCare
Affiliate program
Lucky7Affiliates
Welcome package
10 Free Spins
BOOM10
  • Wagering 40xB
  • Min. deposit Free
  • Games allowed Boomanji
400% + 100 FS First Deposit Bonus
BIGSPICY
  • Wagering 40x(D+B)
  • Min. deposit €20
  • Games allowed All (FS - Betsoft Slots)
Reviews
2 Reviews
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GB
Heather
14.01.2020
1
Terrible

I joined Spicy Spins and made some deposits. Their support of problem gambling seems very poor, there is no facility to set a deposit limit or have a time out or even self exclude unless you email them and await for a response which can take days, not ideal. I made a serious of deposits and my final deposit was for 20 euros, I won over 4000 euros but recognised that would not been paid out so I made a withdrawal request for a reasonable 500 euros and played through the remainder of my winnings. I made the withdrawal on the Friday, on Saturday I received a catalogue of documentation requests from their finance department which included copies of bank card, copies of utility bill, completion of banking document and also a copy of my bank statement. So I managed to get everything together and sent over on Sunday morning by which I am 2 days into withdrawal process and my 500 euros is still reversible to play. So I contacted their support team via email and asked that they can disable the reverse withdrawal facility on my account a facility which most reputable sites offer but on Monday I received a response to inform me this was not possible, I then responded on Monday to ask for a short time out until my withdrawal had been processed, I am still awaiting a response today (Wednesday). When I logged in again this morning (Wednesday) I noticed that my balance was 20 euros and upon checking my withdrawal for 500 euros has been cancelled. I had not received any correspondence from them explaining so I contacted them via virtual helpdesk and I was informed that as I had placed bets that represented more than my initial deposit then all winnings were confiscated. I asked the operator to explain more details and he repeatedly posted the terms and conditions.

GB
Tracy
01.01.2020
1
Terrible

Scam

Full Welcome Package
Valid On Bonus Min Deposit Wagering Games Bonus Code
On sign-up 10 FS Free 40xB Games: Boomanji
BOOM10
1st Deposit 400% + 100 FS €20 40x(D+B) Games: All (FS - Betsoft Slots)
BIGSPICY
2nd Deposit 300% €20 40x(D+B) Games: All
No code required
3rd Deposit 200% €20 40x(D+B) Games: All
No code required
4th Deposit 100% + 150 FS €20 40x(D+B) Games: All (FS - Betsoft Slots)
No code required
Banking