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Excellent 10
US United States not accepted

Welcome package

100% First Deposit Bonus
No code required
  • Wagering 50xB
  • Min. deposit €10
  • Games allowed Slots
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TuskCasino Player Rating & Reviews

10 out of 10 | Excellent
(3 people voted)
Excellent
100% (3)
Very good
0% (0)
Good
0% (0)
Poor
0% (0)
Terrible
0% (0)
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Player Reviews 1 Reviews

UNRESOLVED - Tusk Casino Payout not received
CA
Erin S.
01.02.2021
Excellent
9

I opened an account at Tusk Casino - made a few deposits totaling $480CAD and had a win and ended up with a balance of $5400cad. It's important to know that I opted out of any bonus - welcome or otherwise. I sent the requested documents and Tusk fully verified my account and sent me a withdrawal of $1000 - the daily withdrawal limit as per the VIP manager I was dealing with. I had some communication with live chat, and decided to close my account as I found their withdrawal limits quite low. Pls note that most of my communication with Tusk was via live chat but I did have some email communication with the client manager, as well as KYC when they verified my documents and account. They did close my account as per my request but did not send me the balance of funds in my account. I have sent them countless emails (and am no longer able to contact them via live chat) requesting my $4400cad - as well as transcripts of my live chats, but they have yet to send either. After 10+ emails they finally responded a week later saying that they had suspended my account as they found multiple accounts in my name that they claim I used to get free bonuses. (100% NOT true - I only opened one account, and opted out of any bonus). They also claim that even though they found multiple accounts, they decided to send me the first $1000 withdrawal as I was still active, but once my account was closed they found even more accounts. This makes absolutely no sense - they are making up false allegations to get out of paying me my money - and they refuse to respond to me with any evidence of said accounts. The chat transcripts will clearly show that my account was not suspended as they allege, but that I asked them to please close my account. I don't understand how they think they can get away with this? Their accusations are ridiculous and unfounded and any assistance would be much appreciated. Another interesting note: the Complaints section in their Terms and Conditions ask players to contact helpdesk@curacaolicensing.com in a case of any unresolved complaint - I received an email back that Tusk is not operated by their license. Thank you.

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Casino Info

Country
US
Language
English (+4)
Currency
USD (+6)
Live Chat
Available
Mobile
Available
Establish date
May 01, 2020
Jurisdiction (license)
Curacao
Certified by
GamCare
Email
None
Phone
None
Affiliate Program
Group Partners
Game Types
Blackjack
Roulette
Slots
Video Poker
Craps
Baccarat
Bingo
Keno
Table Games
Scratch Cards
Software Providers Iron Dog Studio logo Felix Gaming logo Booongo logo Fugaso logo MrSlotty Games logo Spinomenal logo Evoplay logo Pragmatic Play logo Show all (8)

Full Welcome Package

Valid On Bonus Min Deposit Wagering Games Bonus Code
1st Deposit 100% €10 50xB Games: Slots
No code required

Match Bonuses

Valid On Bonus Min Deposit Wagering Games Bonus Code
Unlimited 20% €10 50xB Games: Slots
No code required
Wednesdays and Sundays 50% €10 50xB Games: Slots
No code required
Weekly 20% CB 0 50xB Games: Slots
No code required

Banking

Compare with similar casinos

Rating Country Currency Language Established Free bonus First deposit Min deposit Min withdrawal min wdrl
TuskCasino
Excellent 10
(9votes)
US
USD
English
May 01, 2020
-
100%
$/€10
$/€50
restricted